Text Messages Keep Sending Again and Again
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- #1
- Apr 6, 2016
- 25,146
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- #4
That said, with the problems you are having, it does sound like information technology is a bug. Were it me, I would probably back up all personal stuff (photos, videos, music, contacts, etc.,) to a computer, google business relationship or deject account and then "Hard Reset" the device. Only that is me. 
- Apr 6, 2016
- 25,146
- 261
- 113,340
- xiv,334
- #2
Could be yous but need to restart your phone. Could besides be you need to check with your carrier/serve provider and see if it is something on their end. Or y'all may well fifty-fifty need to practice a "Difficult Reset" on the telephone. Merely dorsum up your stuff off the phone earlier doing that.
Notation: Doing this will clear 'all' the information on your telephone, so it is suggested you lot not cull this pick unless you accept to, or aren't worried about losing annihilation on the phone.
Be certain you lot dorsum up whatsoever data you want to proceed, to a computer or cloud account, before doing the reset.
To "Hard Reset" the phone...
1. Make certain that the phone is actually powered off.
2. Remove your SD menu, if in that location is ane in the device.
3. Press the "Power" and the "Volume Up" buttons, together, until you run across the start-upward logo on the screen.
4. Once yous can run into the logo, release the buttons and permit the device to enter the "Arrangement Recovery Fashion".
five. Next apply "Volume Down" button to get to the "wipe information/mill reset" option When in recovery mode the "Volume Upward" and "Volume Downwardly" buttons are how to can navigate and highlight what option yous demand.
half dozen. Once you have selected the "wipe information/manufactory reset", press the "Power" button to select that selection.
7. On the following screen, repeatedly press the "Volume Downwards" button until the "Yes - delete all user information" option is what is selected.
8. Then printing the "Power" push button to hard reset the telephone.
9. If you took your SD menu out in footstep 2, when the device is up and running again, reinsert the SD carte du jour.
- #iii
Could be you just demand to restart your phone. Could also be you demand to check with your carrier/serve provider and see if it is something on their cease. Or you may well even need to do a "Hard Reset" on the phone. Only back up your stuff off the phone before doing that.
NOTE: Doing this will articulate 'all' the data on your phone, then information technology is suggested you not choose this option unless you take to, or aren't worried about losing anything on the phone.
Be certain y'all back up any data you want to keep, to a computer or cloud account, earlier doing the reset.
To "Hard Reset" the phone...
one. Make certain that the phone is actually powered off.
2. Remove your SD carte, if there is one in the device.
3. Printing the "Power" and the "Volume Upwardly" buttons, together, until you run across the start-upwards logo on the screen.
iv. Once y'all tin can see the logo, release the buttons and let the device to enter the "Organization Recovery Mode".
5. Next utilize "Volume Down" push button to get to the "wipe data/factory reset" option When in recovery way the "Volume Upwards" and "Book Downward" buttons are how to tin can navigate and highlight what option yous need.
6. Once y'all have selected the "wipe information/mill reset", printing the "Power" button to select that pick.
vii. On the post-obit screen, repeatedly press the "Volume Downward" button until the "Yes - delete all user data" pick is what is selected.
8. Then press the "Power" button to hard reset the phone.
9. If you took your SD card out in step 2, when the device is upward and running again, reinsert the SD menu.
I recently installed an anti-virus app on the phone, a "top rated" app named AVL. I did a scan of all the apps, and one of them, a built in app, was labeled equally having a virus, the name of the app is com.android.os. AVL asked me if I wanted to uninstall the app, just I can't because it was built in to the phone. The only options are to force a stop, disable, delete the cache data or delete the actual app data. The note AVL gives me nigh this app, in blood-red letters, is Trojan/Android.Downloader.be[exp]. Could this be the virus that is causing the problem? And since I can't uninstall the app, is my only option to reset the phone?
- Apr 6, 2016
- 25,146
- 261
- 113,340
- fourteen,334
- #4
That said, with the bug you are having, it does sound like it is a bug. Were information technology me, I would probably back up all personal stuff (photos, videos, music, contacts, etc.,) to a estimator, google account or cloud account and so "Difficult Reset" the device. Just that is me.
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- Not open for further replies.
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